• Home
  • Refund Policy

    • About 30 Days Money Back Guarantee

    Regain Software ensures 30 days full money back guarantee with 100% customer satisfaction.

    Money back guarantee is offered on all products from Regain Software within 30 dates of purchase. We are 100% sure that all our products will be the best to exceed your expectations. All our tools are best to safely recover maximum data possible as compared to other tools out there.

    We Strongly Recommend our Demo Version

    There are millions of reasons behind corruption and several configurations. So, we recommend our users to try our free demo before buying. We offer a free demo with every Regain product on our official website. The demo has same functionality as full licensed version. By trying our demo version, you can get knowledge about how to use it and how much you can recover with a particular tool. Before purchasing our product, we strongly recommend our users to use and download free demo version. In case demo is not working properly, please feel free to email or call us. Our team will always be there for you to resolve the matter.

    Our Guidelines Regarding Refund Policy

    Regain Software is the pioneer in the market with over millions of satisfied buyers. All our software products are tried and tested in a way that they can deliver recovery with 100% success rate. We have very simple and clear money back policy. We will process your order for refund with no delay, if it fulfills the following guidelines –

    • Our recovery programs are designed perfectly to recover maximum data, in case it doesn’t work, you may consult with us. We will try it on our lab to recover your data. You may ask for refund if you are not satisfied.
    • If you are getting results in full version different from demo, for ex. All the data was being displayed in demo version, but not on full version. This way, our tech team will review the matter and help resolve it. If client wants our tech team to fix the issue, they have to send the file so we will try and sort out the issue. If issue is not fixed even after analyzing the file, one can seek refund and we will process it without any delay.
    Full Refund Policy doesn’t work if
    • Client buys the software but no longer need to use further.
    • To resolve the bug, if our Tech Support team finds that it is important to analyze the file in our lab from our end, we give a secure FTP tool to our clients to upload the files directly on our lab server. We can sign the Non-Disclosure Agreement (NDA) if client asks. Even after signing it, if client doesn’t send the file, refund shall not be processed.
    • Demo has not been used and software doesn’t support your IT environment or not compatible with your operating system.
    • Client doesn’t try the demo and realizes that the full version is not running because of low specifications in the computer, after buying it.
    • Delivery of software shall be online. Normally, it is delivered to the clients by 15 minutes. Your spam filters may catch the emails. So, be sure to check your Junk/Spam folder. If you couldn’t get the email, refer to us by email or call. You can ask for refund if you don’t receive any response from us within 8 hours.

    If client has bought wrong software mistakenly or wants to buy other product from us, exchange of product or partial refund may be possible.

    How to Get Refund?

    Client is required to email us for refund. You will get refund directly on the credit card used last time when purchasing the product. Within 15 to 30 days, you will see refund in credit card statement.