Resolve Outlook Error 0x800ccc0e – Complete Guide

Updated On - October 25, 2024 by Nasir Khan | Reading Time: 6 minutes

Everyone wants smooth and efficient working, and emailing is no exception. Though Outlook is a prominent email client with advanced technology, users still face some issues. Outlook error 0x800ccc0e is also a common error faced by email users. In this blog, we know the reasons that cause this error, as well as we will also know the methods to resolve Outlook error 0x800ccc0e. Usually, Microsoft Outlook error code 0x800ccc0e appears while configuring an email account in MS Outlook and trying to send an email.

Common reasons for Outlook Send/Receive Error 0x800ccc0e:

• Outlook does not authenticate your account on the Server while sending an email, and hence Outlook mail server rejects the email message.
• Duplicate accounts may also cause error 0x800ccc0e if not synchronized properly.
• Antivirus Settings restrictions – Antivirus restrictions create a barrier for incoming/outgoing mail servers.
• Features blocked due to Firewall – Firewall may block Outlook.exe (executable file used to launch the email client) from running. If the Outlook.exe file is blocked, it cannot contact the email server.
• Faulty and corrupted add-ins or files may also cause the issue.
• Unwanted or suspicious emails can also cause this issue.
• Configuration errors are the most common ones. Synchronization and configuration issues cause the blockage of the emails.
• SMTP authentication issue – you may encounter Microsoft Outlook error code 0x800ccc0e when Outlook cannot authenticate the outgoing Server (SMTP).
• Incorrect port numbers – you may also encounter Microsoft Outlook error code 0x800ccc0e in case of incorrect port numbers.
• The conflict between SMTP servers while using an email program or when users try to send emails during account configuration.
• Internet connectivity issue/loss – Due to poor or no internet connection, you might receive Microsoft Outlook error code 0x800ccc0e.
• Corrupt Outlook profile can also initiate an issue like 0x800ccc0e that can block the emails while sending or receiving.
• Corrupted/inaccessible MS Outlook PST files are also one of the main reasons behind the Outlook send/receive error.

Two formats of Microsoft Outlook error code 0x800ccc0e

1st. Task Checking for new mail in subscribed folders on your_account.com reported an error (0x800CCC0E): ‘Outlook cannot download folder INBOX from the IMAP e-mail server for account administrator@domainname.com. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet Service Provider (ISP)’.

2nd. “2 of 4 Tasks have completed successfully….! Task ‘Synchronizing subscribed folders for your_account.com’ reported an error (0x800CCC0E): Outlook cannot synchronize subscribed folders for your_account.com. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet Service Provider (ISP)”.

10 Verified Methods to resolve Outlook error code 0x800ccc0e

1st Method: Give the below steps a try to solve the Microsoft Outlook error code 0x800ccc0e:

• Open the Microsoft Outlook application.
• Navigate to Accounts > Properties > Servers.
• Mark the option “My server requires authentication”.
• Enter the email ID and password of your email account.
• Click Apply and Accept.

You are done with configuring your Email account in MS Outlook. Try sending an email; ideally, you will not encounter Microsoft Outlook error 0x800ccc0e again.

2nd Method: Check Server requirements from Settings:

1. Open the Microsoft Outlook application in your system.
2. Navigate to File > Tools > Account Settings.
3. Click on the Email tab. Select your Email account from the list.
4. Click More Settings.
5. Open the Outgoing Server tab.
6. Check the “My outgoing server (SMTP) requires authentication” option.
7. Click OK to apply the changes.
8. Restart the MS Outlook application.

3rd Method: Delete Duplicate Accounts:

1. On the Outlook menu, select Tools.
2. Navigate to the Accounts > Mail tab.
3. Select duplicate mail account.
4. Click Remove to remove the duplicate account.
5. Restart the MS Outlook application.

4th Method: Change Server Port Number:

1. Open the Microsoft Outlook application on the system.
2. Navigate to File > Tools > Account Settings.
3. Click the Email tab. Select your Email account from the list.
4. Click More Settings.
5. Open the Advanced tab.
6. Change Outgoing Server (SMTP) port number to 587.
7. Click OK to apply the changes.
8. Restart the MS Outlook application.

5th Method: Reinstall Outlook

1. Open Control Panel.
2. Navigate to Programs and Features.
3. Select the MS Office application installed on your system.
4. Click Uninstall at the top of the Programs and Features window.

An un-installation wizard opens. Follow the on-screen instructions to uninstall MS Office.

5. Once the uninstallation of MS Office is complete, reinstall MS Office for a fresh installation of Outlook.
6. Once the installation of MS Office is complete, create your email account.
7. Try sending an email.

6th Method: Check for the Antivirus Application

Antivirus programs also cause issues while sending/receiving emails. Antivirus cause blocks the ports that are required to access email accounts. To get the real picture of the issue, firstly, you should try disabling the antivirus program temporarily to cross-check. If the issue gets resolved, you must permanently disable the antivirus or do settings that suit the Outlook email client’s proper working.

7th Method: Increase Server Timeout
You can also try increasing the server timeout settings. Follow the below-given steps:

• Firstly open and launch Outlook.
• After that go to the File>>Info>>Account Settings…
• Now make the selection for the target account and then click on the Change.
• Here click on the More Settings and then click on Advanced.
• Here increase the server timeout.

After following the above steps, you must check if the problem was resolved.

8th Method: Try opening Outlook in safe mode:

• If you use the old Windows version like XP, 2000, and 2003 then Start>>Run and type outlook.exe/safe. And then click on the Enter to launch.
• If you are using the latest Windows version, like Windows 11/10/8.1/8/7, et cetera, then in the Search bar, search outlook.exe/safe and click on Enter to launch.

9th Method: Corrupted PST files
If all the above-given points have been tested by you and the issue is still there, then are chances of corruption in the personal storage table (PST files). Microsoft provides an inbuilt utility called scanpst.exe, but it is not a one-stop solution. Many flaws and disadvantages are associated with the scanpst.exe, and it does not come in handy for all users.

An Automated tool to Fix Outlook Error 0x800ccc0e

If you are tired of trying the above cross-checks or just want to skip the manual tiredness, then you must go with the professional solution. To solve this Outlook send/receive error 0x800ccc0e, you must go with the third-party professional tool that is Regain Outlook PST Recovery tool. This tool efficiently resolves Outlook error 0x800ccc0e without any data loss. The software supports all versions of MS Outlook – 2003, 2007, 2010, 2013, 2016, and 2019. The Outlook recovery tool is also available as a free-to-download trial version but can save only 30 items per folder. Purchase the full licensed version of the Outlook recovery tool to repair the Outlook PST file without any restrictions.

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Distinguishing Features of Outlook PST Recovery Tool

• This Outlook PST Recovery Tool is the best tool for accurately repairing corrupt or inaccessible MS Outlook PST files.
• Restores all Outlook email items, including emails, attachments, contacts, notes, drafts, calendars, sent items, etc., without any data loss.
• This tool also allows selective email item recovery.
• It also enables you to recover permanently deleted or lost Outlook emails.
• Repairs password-protected MS Outlook PST files.
• This tool also Repairs even oversized Outlook PST files. There is no restriction on the size of the PST file.
• Displays preview of all recovered items before saving.
• The tool properly maintains the hierarchy and integrity of all emails. The tool keeps the integrity of the tool intact and maintains originality.
• Allows saving recovered emails in PST, MSG, EML, MBOX, EMLX, vCal, and vCard file formats.
• Supports exporting repaired Outlook PST files to Office 365 platform and Live Exchange Server.
• Offer intuitive, self-descriptive, user-friendly interface for repairing MS Outlook PST files.
• Regain Outlook PST Recovery Tool supports all versions of MS Outlook, including Outlook 2019, 2016, 2013, 2010, 2007 and 2003.
• Windows OS Platforms – Windows 11, 10, 8.1, 8, 7, Vista, et cetera. The Regain Outlook PST Recovery Tool synchronizes with all Windows versions.
• Supports Windows Server 2012, 2008 R2, 2008, 2003 R2 and 2003.
• Available as free to download a trial version with a restriction of saving only 30 items per folder.
• Though the tool’s interface is very simple and easy to understand, you will get full technical support for a lifetime if you still face any issues or need any help.

Following are the Steps to Fix Outlook Error 0x800ccc0e:

1. Open and launch the Regain Outlook PST Recovery Software.
2. Browse and select the Outlook PST file.
3. Now, you will have a preview of the folders and items. You will have the folder list on the left pane.
4. Select the destination path and file format to save emails after recovery.
5. The process of repairing and saving will get started. You will get a complete report as the process gets completed.

Wrapping up:

This article covers all the possible reasons for the occurrence of Microsoft Outlook IMAP error code 0x800ccc0e and the possible solutions to resolve the error. If you are still unable to resolve the error code, purchasing the full licensed version of Outlook PST Recovery Tool is highly recommended. The Regain Outlook PST Recovery Tool has numerous advanced features, providing efficient and effortless processing. You must install the free demo version to explore the tool before purchasing.