Outlook Error 0x8004060C: 5 Easy Workarounds You Need to Know

Updated On - October 22, 2024 by Prakriti | Reading Time: 6 minutes

Summary: Out of the many Outlook errors, Outlook error 0x8004060C is one of the common errors that have been encountered due to various reasons. This write-up provides insight into this issue and provides a solution for the same.

The combination of Outlook and Exchange Server has gained a lot of users over the years and is still dominating the emailing world with grace. Though Outlook is boosted with numerous technicalities, it is not error-free. Outlook users face many errors for various reasons, and Outlook error 0x8004060C is one of the common errors.  Hence, this blog is dedicated to the Outlook error 0x8004060C and will cover this topic in the best possible way.

What Are the Possible causes of Outlook error 0x8004060C?

Outlook error 0x8004060C encounters in different situations and hence indicates the various reasons. Still, there are some of the common causes and are listed below:

• Oversized Outlook Mailbox/Data Storage Files
• Exchange Server Outage
• Synchronization Issue b/w Outlook and Server
• Corrupted OST/PST Files
• Any Malware/Virus Attack

Manual Ways to Resolve the Error 0x8004060C:

Apart from synchronization issues b/w Outlook and Exchange, attacks (viruses/malware and so on), and corruption of PST files, the most common issue is the oversized mailbox. For the virus/malware attacks, we will verify/prevent them through some genuine Antivirus and Firewall. Moreover, we will focus on dealing with oversized mailbox issues through manual methods. Let’s learn about them:

1. Free up the Deleted Item Folder

Whenever we delete any items from Outlook, it moves to the Outlook Delete Folder. One should regularly delete this folder to free up the space. If, over the years, we don’t remove/delete this folder, then its size becomes large, and it becomes a cause for the errors, and Outlook error 0x8004060C is common.

• Firstly, open the Outlook. Go to the File tab, then Tools.
• Select the “Empty Deleted Items Folder” option.

2. Use the Mailbox Cleanup Tool

Outlook has provided an Outlook mailbox cleanup tool to filter out large-sized emails and clean them in one go.

• First, open Outlook and go to the File tab, then Info.
• You will see the Mailbox Cleanup… go with it in the dropdown menu.
• Now, you will be prompted to a new window where you can find items larger than any particular size. The tool will list all the items above the specified size.
• Finally, you can take action for all the large-sized items. i.e. Delete All.

3. Switch from Cached Mode to Online Mode

To cross-check if the issue is due to the Cached Mode, must switch Offline to Online Mode. Follow the below-given steps:

• Open the Outlook>>File>>Account Settings>>Account Settings…
• Now, go to the email tab and select your account. Now, make a click on the Change.
• Finally, click on the Advanced tab. Here, click on the Advanced tab and uncheck the cached Exchange Mode.
• Click on the OK.

4. Use Auto Archiving as the Preventive Step:

Outlook has offered multiple advanced options for the user-friendly handling of email management. If you opt for Auto Archiving, it will automatically archive the emails and store them in a different location. You can access the emails and free up the mailbox space by doing this. Follow the steps for Auto-Archiving:

• Open Outlook, click File>>Option>> and select the Advanced option from the left pane.
• Similarly, under the AutoArchive>>AutoArchive Settings…
• Select the days for AutoArchiving and check the “Run AutoArchive in every” option.
• Select the location where you want to move/save the old emails using the Browse option.
• Click on the OK.

With these changes, your old emails will be saved to another location, and your mailbox size will be reduced. However, if you are currently facing Outlook error 0x8004060C, it will not be an effective step. But it will help you prevent Outlook errors in the future.

5. Repair Outlook PST File and Manage PST Size

If, after following all the workarounds explained above, you still face Outlook error 0x8004060C, it indicates that your associated PST file has some issue. In most cases, the problem arises due to oversized PST files prone to corruption. To resolve this issue, the Outlook PST Repair Tool developed by the professionals is the first choice of professionals. Regain Outlook PST Recovery Tool is a one-stop solution for this issue. Let’s know what it offers to users:

• Regain Outlook PST Recovery Tool can easily repair/recover severely corrupted PST files.
• It can add and recover multiple PST files in one go.
• It comes with a user-friendly GUI; hence, any user can easily repair it independently.
• This advanced utility expertly maintains the folder hierarchy and retains the originality of the data.
• Regain Outlook PST Recovery Tool is compatible with all versions of Windows OS. Moreover, after fixing PST files, you have multiple file formats to save the data. I.e., PST, EML, EMLX, MSG, RTF, etc.

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What are the steps to manage the PST File to fix Outlook Error 0x8004060C?

• First, install and launch the Regain Outlook PST Recovery Tool.
• Now, select(add) the Outlook Files (PST file).
• The software will scan the PST file and preview the items within the PST file.
• Here, must select the PST file format out of multiple options to save corrupted PST files’ data. Also, using the Split PST option, must choose the size for the resultant PST file. It is a major step in managing the oversized PST file. Also, enter the destination path where your resulting PST file will be saved.
• Finally, click on Convert Now, and the process to save the PST file will start. Your process will be completed soon, and you will get the completion message.

Let’s Sum Up:

Outlook users frequently face Outlook error 0x8004060C, and the main cause is the oversized mailbox and corruption in the Outlook data storage file. Some workarounds are mentioned in this write-up to resolve this and prevent this issue. If these workarounds resolve the Outlook error 0x8004060C, then it is good, but if not, repairing the PST file and managing the PST size are must-do steps. Regain Outlook PST Recovery Tool is an advanced tool for this and is open to evaluation. You can install and try the demo version before upgrading to the paid licensed version.

Frequently Asked Questions:

Ques1. I have added a PST file with the Outlook account, and the size of the PST file is roughly 60 GB. Is it a possible reason for the Outlook error 0x8004060C?

Ans. Yes. Microsoft has recommended an upper size of 50 GB for the PST file. Above it, you can face performance issues with Outlook and other errors like 0x8004060C. Hence, we can say the PST file of 60 GB could be a reason.

Ques2. If I apply for Auto Archiving, can I select a location outside the mailbox?

Ans. Yes, it is the main motive behind auto archiving. Because it archives your old emails and frees up the mailbox storage.

Ques3. How does this “Split PST” option of the software work?

Ans. The Split PST option asks for the size to split the PST file. As the resultant PST file reaches a particular size, the software will split the PST and create a new one. In other words, if you have a PST file of 70 GB and you set a 35 GB size, then you will get two PSTs of 35 GB. It helps to manage the oversized PST issue.

Ques4. Can I view the recovered PST files items before purchasing the license?

Ans. Yes. You can download the free demo version that allows users to add the PST files and shows a preview of the recovered PST file’s items. But, it has 30 items per folder limitation on saving with the free demo version.